Case Study

How GACCPIT Innovated and Scaled Audit-Ready OJT Documentation for 140+ Apprentices with VELA

A multi-site sponsor's model for building the data foundation for employer ROI.

Tue Dec 30 2025

Registered ApprenticeshipVELAApprentageManufacturingDOL ComplianceWork Process ScheduleOJT DocumentationSponsor Tools
OJT records with supervisor sign-off aligned with common DOL review expectations
Task-level documentation mapped to Work Process Schedule competencies
Continuous capture eliminates end-of-quarter reconstruction
Audit-ready evidence without increasing staff workload
Data-driven case for employer ROI

For Registered Apprenticeship Sponsors

This case study explains how GACC PIT transformed its Registered Apprenticeship documentation process using VELA to capture, verify, and structure On-the-Job Training (OJT) data in real time. With transparent recordkeeping—every step tracked and visible to apprentices, supervisors, and program administrators—VELA automates task-level records with supervisor validation and competency mapping. As a result, the sponsor achieved fully audit-ready documentation aligned with common DOL review expectations, increased transparency for stakeholders, supported RAPIDS reporting, and delivered measurable, data-driven ROI for employers.

For Employers

VELA gives you real-time visibility into what your apprentices are learning—without adding paperwork to your supervisors' day. Apprentices log OJT by voice or mobile at the point of work; supervisors approve individual records in minutes, not hours. You get structured evidence of your training investment: task-level documentation, competency progress tracking, and audit-ready records that prove ROI to leadership and satisfy sponsor reporting requirements.

Data source: Usage from 2023 through December 2025 across 143 active apprentices and 7 occupation pathways, totaling 18,984 supervisor-validated OJT records.

This case study is written for apprenticeship sponsors, reviewers, and operators who need to verify—not just understand—how OJT documentation holds up under scrutiny.

Choose your path:
VELA
What is VELA?
Voice-Enabled Logbook Assistant

VELA is a voice-enabled OJT documentation system that captures on-the-job training at the point of work, automatically maps tasks to Work Process Schedule competencies, and routes records to supervisors for individual validation. It transforms paper logbooks into structured, audit-ready evidence that meets DOL requirements and provides the data foundation for employer ROI calculations.

Voice or Mobile
Capture at point of work
Auto-Mapping
WPS competency tagging
Supervisor Validation
Individual record approval
Audit-Ready
DOL-compliant records

See How It Works

2-minute overview: How apprentices capture OJT and supervisors approve it


⚙️ The Problem Every Sponsor Knows

If you operate a Registered Apprenticeship program, you've likely faced some or all of these challenges:

OJT documentation that doesn't hold up.

Apprentices fill out logbooks from memory—sometimes days or weeks later. Supervisors sign stacks of entries without reviewing individual tasks. When DOL or your State Apprenticeship Agency asks for competency evidence, you're not providing records—you're recreating them.

Work Process Schedules that exist on paper only.

You registered Standards with detailed WPS competencies and target hours, but day-to-day, there's no structured method to track balanced skill progression. Reports show cumulative time, not competency coverage.

Supervisor sign-off that lacks verification.

A weekly signature doesn't demonstrate observed, validated work. DOL reviewers differentiate between administrative approval and verified supervision—and paper systems can't.

No real-time visibility into progress.

Without digital records, sponsors can't see how apprentices are actually developing. Some may repeat the same tasks for months or miss exposure to critical competencies entirely. By the time it's visible, retraining opportunities are gone.

Competency tracking that overwhelms staff.

Manually mapping OJT tasks to 50, 100, or 200+ competencies consumes hours of staff time and produces inconsistent data. It's administrative work that adds no value to the learning process.

Audit preparation that drains resources.

When a monitoring visit or DOL review approaches, staff scramble to reconcile hours, fill gaps, and chase missing signatures. It's reactive compliance instead of proactive oversight.

No data foundation for employer ROI.

Perhaps the most critical gap: without structured, validated OJT data, sponsors have no empirical basis to demonstrate the apprenticeship's value to employers. They can't quantify productivity gains, skill attainment speed, or retention impact—metrics central to employer ROI and the justification for continued participation. When documentation lives on paper, ROI lives on anecdotes.

📘 Abt Associates' AAI ROI Evaluation (ETAOP 2022-36)
found that most sponsors "lacked the data infrastructure to connect OJT activity to measurable employer outcomes," making it difficult to sustain or expand programs even when qualitative value was clear.

The real risk: documentation gaps become compliance and credibility gaps.

Incomplete OJT records lead to findings. Findings lead to Corrective Action Plans. Persistent noncompliance can jeopardize program registration—and erode employer trust. Without verifiable data, sponsors are exposed on both fronts: compliance and value.

💡
In short:
Paper logbooks and spreadsheets create opacity instead of oversight. Sponsors can't see balanced skill progression, can't validate daily learning, and can't prove ROI. Without data, there's no defense in an audit—and no foundation for employer investment.

What GACC PIT Changed

GACC PIT is an intermediary sponsor operating manufacturing apprenticeship programs across Western Pennsylvania—143 active apprentices at multiple employer sites, seven occupation pathways from Mechatronics Technician to EV Automotive Technician.

They faced the same documentation problems every sponsor faces, at a scale that made manual workarounds impossible.

Baseline Comparison (estimated)
Before VELA
With VELA
Work → documented
7–14 days
Same day
Records missing supervisor sign-off
~25–40%
<12%
Audit prep hours/quarter
80–120 hrs
~5 hrs

Before-VELA estimates based on sponsor interviews and industry benchmarks for similar program sizes.

Their solution: Replace after-the-fact logbooks with a system that captures OJT as work happens, routes it to supervisors for same-day approval, and maps every entry directly to Work Process Schedule competencies.

The goal wasn't a better logbook. It was documentation that answers the questions DOL reviewers actually ask:

"What work did this apprentice perform?"
Task-level descriptions, not just hours
"How does this map to your WPS?"
Every entry tagged to registered competencies
"Did a supervisor verify this?"
Name, timestamp, approval status on every record

Continuous OJT Evidence: How It Works

Task
Work performed
Voice
Apprentice speaks
VELA
VELA
Structures & maps
Manager
Approves record
Audit-Ready
DOL compliant
VELA
VELA: Voice-Enabled Logbook Assistant
1. Capture
Voice or Mobile
Apprentice logs work on the shop floor
Same Day
Recorded while work is fresh
2. Verify
WPS Mapping
Auto-tagged to competencies
Supervisor Approval
Routed for sign-off
3. Document
Audit-Ready Record
Task, hours, competency, sign-off
RAPIDS-Aligned
Ready for reporting
Work happens → Record created → Supervisor signs → Documentation complete
VELA Interface - Record Details
VELA logbook record with task details and competency mapping • Click to enlarge
VELA Logbook - OJT Entry Example
OJT logbook entry • Click to enlarge
VELA Interface - Competency Mapping
Competency mapping • Click to enlarge
VELA Interface - Supervisor Approval
Supervisor approval • Click to enlarge

What Apprentices Do

Apprentices capture OJT at the end of a task or shift using voice or mobile entry. They describe what they did—in their own words, on the shop floor. Example: "Replaced hydraulic cylinder seal on press #3. Tested to 2500 psi. Back in production."

They don't fill out forms. They don't wait until Friday. They talk about the work while it's fresh.

What VELA Does

VELA transcribes the entry, extracts hours, and maps the work to your registered Work Process Schedule competencies. A hydraulic repair gets tagged to "Hydraulic Systems" and "Preventive Maintenance." An electrical troubleshoot gets tagged to "PLC Troubleshooting" and "Sensor Diagnostics."

This mapping happens automatically, based on your program's WPS definitions. No manual coding required.

What Supervisors Do

Supervisors receive entries in a review queue. They see the task description, hours, and competency tags. They approve, reject, or request clarification. Their name and timestamp go on the record.

This isn't batch sign-off. Supervisors are reviewing individual records and validating that the work actually happened. That's what DOL means by "supervisor verification."


Supervisor-Validated Work Records: Examples

Sample OJT Record #1 (Sanitized)

Date:
2025-01-14
Hours:
4.5
Task Description:

"Replaced hydraulic cylinder seal on press #3. Leak was causing 15 psi drop. Tested to 2500 psi, held pressure for 10 min. Returned press to production."

WPS Competencies:
Hydraulic SystemsPreventive MaintenanceQuality Verification
Supervisor:
✓ Approved — J. Martinez, 2025-01-14 16:42

Why this matters: When DOL asks "show me evidence this apprentice completed hydraulic training," you pull this record. It has the task, the hours, the competency mapping, and the supervisor who verified it. No reconstruction needed.

Sample OJT Record #2 (Sanitized)

Date:
2025-01-10
Hours:
6.0
Task Description:

"Troubleshot PLC fault on conveyor line 2. Found damaged proximity sensor causing false triggers. Replaced sensor, rewired connection, verified signal in ladder logic. Line running at full speed, no faults in 2 hour test."

WPS Competencies:
PLC TroubleshootingElectrical SystemsSensor Diagnostics
Supervisor:
✓ Approved — R. Thompson, 2025-01-10 15:18

Why this matters: High-detail entry with specific equipment, diagnostic steps, and outcome. Demonstrates the apprentice is progressing through WPS electrical competencies with verified, task-level evidence.


Verified Results: GACC PIT 2023 → December 2025

GACC PIT Logo
Program Profile

GACC PIT is an intermediary sponsor operating state-registered apprenticeship programs in advanced manufacturing across Western Pennsylvania. 143 active apprentices across seven occupation pathways at multiple employer sites.

Operating as an intermediary means coordinating OJT documentation across multiple employers—each with different supervisors, schedules, and work environments.

VELA Logo
The Challenge

Before VELA: paper logbooks filled out from memory, supervisor sign-off on batches of records, manual data entry into tracking systems, and audit prep that consumed weeks of staff time every review cycle.

The goal: documentation that satisfies DOL requirements as a natural outcome of daily operations—not a quarterly scramble.

Documentation Results
18,984
OJT Records
195,243
Training Hours
143
Active Apprentices
88.75%
Supervisor Approval*
100%
Record Completeness**
250
WPS Competencies
Sustained Documentation
88.8% of apprentices active 2+ months
55.2% active 6+ months
32.2% active 12+ months
Evidence captured, verified, and structured through daily operations—not reconstructed at reporting time.[1]

[1] Internal program metrics: OJT record counts, hours, users, approval rate, competency coverage. Data as of December 2025.

*Supervisor Approval Rate (88.75%): Percentage of submitted OJT records that received supervisor approval. Remaining 11.25% includes records pending review, returned for clarification, or rejected. This reflects active workflow participation, not a deficiency—supervisors are reviewing individual records rather than batch-signing.
**Record Completeness (100%): Percentage of OJT entries containing all required fields: date, hours, task narrative, at least one WPS competency tag, and supervisor disposition (approved/rejected/clarification requested).

Want to see your sponsor's gap dashboard? Book a 15-minute walkthrough.

Schedule Demo →


DOL Review Readiness: Alignment with Standards

Work Process Schedule (WPS) Tracking

Your Standards of Apprenticeship include a detailed Work Process Schedule—the competencies and hour targets for OJT. DOL reviewers expect to see evidence that apprentices are progressing through WPS competencies, not just accumulating hours.

With VELA, every OJT record is automatically mapped to your registered WPS competencies. You can show exactly how many hours an apprentice has documented against "Hydraulic Systems" or "PLC Troubleshooting"—and what specific tasks they performed.

Supervisor Verification

DOL doesn't accept "supervisor signed off on a batch of timesheets" as verification. They want evidence that a supervisor reviewed and validated the work actually happened.

With VELA, supervisors review individual OJT records—seeing the task description, hours, and competency tags. Their approval creates a timestamped record with their name. That's audit-grade evidence of supervisor verification.

🏛️
1. U.S. Department of Labor, 29 CFR §29.10 (Recordkeeping and Compliance Review Requirements)

Sponsors must maintain records sufficient to demonstrate that apprentices "receive on-the-job training and related instruction in accordance with the work processes set forth in the standards."

Interpretation:

In DOL's audit practice and state apprenticeship agency reviews, batch-signed timesheets do not meet this requirement because they fail to prove the apprentice received OJT aligned to specific competencies or that the supervisor personally verified the work performed.

📘 Citation:

U.S. Department of Labor, Office of Apprenticeship. Title 29 CFR Part 29—Labor Standards for the Registration of Apprenticeship Programs. §29.10(a)(1)(i)–(ii).

Common practice vs. federal standard: Sponsors commonly rely on "batch-signed timesheets" for OJT verification, but this practice fails to meet federal standards for competency-aligned, supervisor-validated documentation.

(See: 29 CFR §29.10; DOL National Apprenticeship System Enhancements NPRM, RIN 1205–AC13, 2023; Abt Associates, ETA OP 2022–05, p. 36.)

RAPIDS Reporting

RAPIDS expects sponsors to report OJT progress accurately. With VELA, you're not estimating hours or reconstructing records at reporting time. You have verified, competency-mapped data that aligns directly with what you registered in your Standards.

Documentation Risk
  • Hours logged without task-level evidence
  • WPS competencies not tracked continuously
  • Supervisor sign-off on batches, not individual records
  • Audit prep requires weeks of reconstruction
  • Findings lead to Corrective Action Plans
Documentation That Holds Up
  • Task-level descriptions on every OJT record
  • Automatic WPS competency mapping
  • Individual supervisor approval with timestamp
  • Records ready for review at any time
  • Evidence that answers DOL questions directly

How OJT Records Support RAPIDS Reporting & DOL Reviews

DOL RequirementHow VELA Supports It
Work Process Schedule alignmentEvery OJT entry auto-tagged to registered WPS competencies
Supervisor verification of OJTIndividual record approval with name + timestamp
Task-level evidence of trainingNarrative descriptions captured at point of work
Hours documented by competencyCumulative hours tracked per WPS category
RAPIDS reporting accuracyVerified data exports without end-of-period reconciliation
Audit-ready documentationRecords available on demand—no reconstruction required

This mapping reflects current DOL Registered Apprenticeship review expectations. Specific requirements may vary by state and registration agency.


Grant Reporting & State Framework Alignment

The OJT evidence VELA captures—task completed, time spent, date, competencies matched, supervisor-validated record—aligns with current sponsor review expectations and grant reporting requirements across multiple frameworks.

DOL Sponsor Review Expectations

Current operational best practice

DOL reviewers consistently ask sponsors to demonstrate task-level OJT evidence with supervisor verification. The direction toward competency-based documentation—tracking tasks completed, time spent, and competencies attained—reflects where reviewer expectations are heading.

VELA alignment: Semantic task-to-competency capture meets this documentation standard today.

WIOA §116 Performance Accountability[4]

ETA-9179/9173 Reporting Frameworks

Grantees must demonstrate participants' measurable skill gains and credential attainment based on verified training artifacts—evidence for "participants achieving documented progress toward a credential or employment."

VELA alignment: OJT records serve as compliant evidence for measurable skill gain measures.

H-1B PIRL 2025 Schema & QPR Revisions[5]

Rolling implementation by program; some grantees begin reporting early 2026

Revised Participant Individual Record Layout consolidates training outcomes around competency-based completion events. Data elements like PIRL 1813 (Date Completed Training) depend on time-stamped task completion data.

VELA alignment: Time-and-task capture provides the digital evidence base for revised outcome calculations.

Pennsylvania WIOA 2024–2028 Combined State Plan[6]

PA WDB 2024 Priorities

Emphasizes career pathways, apprenticeship integration, and data systems that make work-based learning visible and reportable—establishing "unified data and reporting infrastructure for work-based learning."

VELA alignment: Persisted, machine-readable OJT artifacts align with Commonwealth priorities.

Summary: Frameworks Supported
DOL Sponsor ReviewsWIOA §116ETA-9179/9173H-1B PIRL 2025PA Combined State Plan 2024-2028

This documentation model aligns with current review expectations and positions sponsors well as competency-based documentation, performance accountability, and digital reporting standards evolve at both federal and state levels.

References

[3] U.S. Department of Labor, Office of Apprenticeship. Title 29 CFR Part 29—Labor Standards for the Registration of Apprenticeship Programs. §29.10(a)(1)(i)–(ii).
[4] WIOA §116 Performance Accountability; ETA-9179 Quarterly Narrative Performance Report; ETA-9173 Quarterly Progress Report. DOL Employment and Training Administration.
[5] H-1B Participant Individual Record Layout (PIRL) 2025 Schema. DOL Employment and Training Administration. Implementation timeline varies by program.
[6] Pennsylvania WIOA 2024–2028 Combined State Plan. Pennsylvania Workforce Development Board (PA WDB).

Compliance Consistency Across Employer Sites

If you're a single-employer sponsor, you control documentation standards at one site. But if you're an intermediary—or a single employer with multiple locations—you know how hard it is to maintain consistent documentation across supervisors and sites.

Multi-Site Documentation Architecture
One standard process across all employer sites
SITE A
Apprentices
Supervisor
SITE B
Apprentices
Supervisor
SITE C
Apprentices
Supervisors

Same capture process • Same approval workflow • Same data format

VELA
VELA
Unified Platform
Gap Dashboard
Audit Reports
DOL Ready

Regardless of how many sites or supervisors—documentation quality stays consistent

With VELA:

  • Every site uses the same process. Apprentices capture OJT the same way whether they're at Employer A or Employer B.
  • Supervisors have the same expectations. They review the same type of records, with the same information, in the same interface.
  • You see documentation gaps before they become findings. Dashboards show which apprentices haven't logged OJT recently, which supervisors are falling behind on approvals, and which competencies have thin evidence.
For intermediary sponsors:You can demonstrate to DOL that your documentation standards are consistent across all employer sites—not dependent on which supervisor happens to be diligent about paperwork.

Administrative Burden Reduction

Program staff aren't spending weeks on audit prep anymore. The documentation exists, structured and verified, as a byproduct of daily operations.

What's reduced:

  • Manual data entry from paper logbooks
  • Follow-up with supervisors for missing signatures
  • Reconciling hours across tracking systems
  • Reconstructing records before DOL reviews
  • Responding to findings about incomplete documentation

Based on industry benchmarks and program feedback, sponsors running similar portfolios typically see 4–6 FTEs' worth of administrative workload offset—hours previously dispersed across coordinators, supervisors, and admin staff that VELA consolidates into exception handling only. This time can be redirected to program development, employer outreach, and apprentice support.[2]

[2] Administrative workload offset estimate based on process time analysis: pre-VELA OJT record processing (~30 min/record including data entry, validation, approval follow-up) vs. post-VELA exception handling (~5-9 min/record). Applied to ~19,000 records/year yields 8,000-10,000 hours; at 1,800 working hours per FTE = 4.4–5.6 FTEs. These are modeled estimates; actual results vary by organization.


Federal Grant Compliance (for WIOA-funded programs)

If your apprenticeship program receives federal funding (WIOA, H-1B discretionary grants, etc.), you have additional documentation requirements under 2 CFR 200.430(i) (Uniform Guidance).

How VELA supports federal time and effort requirements:

RequirementHow VELA Addresses It
Time + Task RecordingEvery OJT entry captures hours worked and specific activities—aligned to cost objectives
After-the-Fact VerificationSupervisor approval creates timestamped validation trails
Audit-Ready RecordsStructured evidence with competency tagging supports 3-year post-closeout retention (2 CFR 200.334)
Multiple Funding Source SupportTime distribution records can be allocated across WIOA titles based on actual work performed

Key federal alignment points:

  • ETA-9130 / ETA-9179 reporting: Time and task data aligns with Quarterly Financial and Narrative Report requirements
  • PIRL-2025 schema: Documented participant activities support data validation under DOL's Building Pathways Toolkit
  • Internal controls: Structured capture and supervisor verification satisfy Uniform Guidance requirements for personnel cost documentation

Administrative Workload Offset Methodology

Assumptions

Baseline Assumptions
Pre-VELA time per OJT record:
~30 min (0.5 hr)
Post-VELA time per OJT record:
~5–9 min (0.08–0.15 hr)
Fully loaded labor rate:
$45/hr
Annual record volume (measured):
~19,000 records

These are modeled estimates. Actual results vary by organization.

Calculation

Step 1: Baseline labor per record

Before VELA:

  • Manual entry and transcription: ~15 min
  • Validation and approval follow-up: ~10 min
  • Data cleanup for reports: ~5 min
  • Total: ~30 min per record

VELA reduces this to exception handling only (~5–9 min), a 70–85% reduction.

Step 2: Hours saved

ScenarioHours Saved per RecordTotal Hours Saved (19K records)
Conservative (70% reduction)0.35 hr~6,650 hr
Moderate (80% reduction)0.40 hr~7,600 hr

Add ~1,500 hours reduction in report prep → Estimated total: 8,000–10,000 hours annually.

Step 3: Cost equivalent

Hours× Rate= Estimated Offset
8,000 hr$45/hr~$360,000
10,000 hr$45/hr~$450,000

At 1,800 working hours per FTE: ~4.4–5.6 FTEs' worth of administrative workload offset.


Note for Apprenticeship Training Organizations (ATOs)

This system focuses exclusively on OJT documentation and supervisor validation—not Related Technical Instruction (RTI) or curriculum delivery. It captures what happens on the job site, not in the classroom.

For ATOs that deliver RTI through an LMS or in-person instruction, VELA operates alongside your existing training delivery platform. Separating OJT evidence from RTI delivery reduces coordination friction: you track instruction completion in your LMS; employers track OJT evidence in VELA. When sponsors or DOL ask for documentation, each system produces its own clean record—no manual reconciliation required.

During sponsor reviews or employer audits, ATOs can demonstrate that OJT documentation aligns with common review expectations independently of how RTI was delivered. This clarity reduces finger-pointing and makes it easier to identify where gaps exist.


Who This Helps

Program Sponsors
Audit-ready OJT documentation that reduces findings risk and eliminates end-of-period reconstruction.
Apprenticeship Coordinators
Real-time visibility into documentation gaps, supervisor approval status, and competency coverage—without chasing paperwork.
Employer Mentors & Supervisors
Review and approve OJT records individually with task context—not batch-sign timesheets without knowing what was done.
Compliance & Program Review Staff
Pull verified OJT evidence on demand. Every record has task description, WPS mapping, and supervisor sign-off.
ATO Administrators
Clear separation between OJT documentation and RTI delivery. Reduces coordination burden during sponsor reviews.

The Bottom Line

For sponsors who've been through DOL reviews:You know documentation quality determines whether you get findings. VELA produces the kind of OJT records that answer DOL questions directly—task descriptions, WPS competency mapping, and supervisor verification with timestamps.
For intermediary sponsors:You can maintain consistent documentation standards across multiple employer sites without relying on each supervisor to follow paper-based procedures correctly.
For program staff:Audit prep stops being a fire drill. Records exist, verified and structured, as a byproduct of daily operations. You redirect staff time from paperwork to program development.
For employers: You get visibility into what your apprentices are actually learning—without adding administrative burden to your supervisors. Task-level records with competency mapping give you concrete evidence of your training investment. When leadership asks "what are we getting for this?", you have data, not guesswork.
The risk calculation:Findings lead to Corrective Action Plans. CAPs that persist risk deregistration. GACC PIT built documentation that eliminates that risk—18,984 verified OJT records, 88.75% supervisor approval, 250 WPS competencies tracked. If your current system can't produce equivalent evidence, that's the gap to close.

Are you an Org decision maker?

We invite you to create an Apprentage Org Free Trial. Activate your team. No credit card required.

Start Your Free Trial →

No credit card • Setup in minutes • Full platform access

"When DOL asks for OJT evidence, we pull it directly from the system. Every record has a supervisor signature, a timestamp, and competency mapping. We stopped worrying about findings."
Program Administrator
Registered Apprenticeship Sponsor · GACC PIT Network

References & Sources

  • Internal program metrics: OJT record counts, hours, users, approval rate, competency coverage.
  • Administrative workload offset estimate based on process time analysis: pre-VELA OJT record processing (~30 min/record) vs. post-VELA exception handling (~5-9 min/record), applied to measured annual volume of ~19,000 records. Cross-referenced with industry benchmarks from intermediary sponsors managing similar portfolio sizes (100-200 apprentices across multiple employer sites).
  • U.S. Department of Labor, Office of Apprenticeship. Title 29 CFR Part 29—Labor Standards for the Registration of Apprenticeship Programs. §29.10(a)(1)(i)–(ii).
  • WIOA §116 Performance Accountability; ETA-9179 Quarterly Narrative Performance Report; ETA-9173 Quarterly Progress Report.
  • H-1B Participant Individual Record Layout (PIRL) 2025 Schema. DOL Employment and Training Administration. Implementation timeline varies by program.
  • Pennsylvania WIOA 2024–2028 Combined State Plan. Pennsylvania Workforce Development Board (PA WDB).

Explore more success stories

Discover how organizations across industries are transforming their workforce operations.