Build Your Own Assistants

AI Assistants That Reflect How You Work

Deploy governed, citation-backed assistants trained on your approved content—no code required.

Unlike generic chatbots, Turbine managed assistants answer only from your curated SOPs, policies, courses, and documented expertise. Every response includes citations, and all usage activity is logged for compliance.

Managed AI assistant answering with citations from approved content

Answers include citations to source documents with version tracking

Why Managed Assistants Beat Generic AI Tools

Built for workforce environments where accuracy, governance, and compliance matter.

Generic AI Chatbots
  • Answer from public internet data
  • No source citations or audit trails
  • Hallucinations risk compliance violations
  • Same answers for everyone, no role awareness
  • No integration with your existing systems
Turbine Managed Assistants
  • Answer only from your approved collections
  • Every response cites source documents with versions
  • Guardrails prevent off-topic or inappropriate responses
  • Namespace control scopes content by role and team
  • Integrates with KnowledgeOps, LMS, VELA, and ReportingOps

How to Build and Deploy

From content capture to live deployment in days, not months.

1
Step 1

Capture & Organize

Gather SOPs, policies, training materials, and work-based evidence into structured collections using KnowledgeOps and VELA.

2
Step 2

Configure Governance

Set namespaces, retrieval policies, disallowed topics, and citation requirements. Define who can access what content.

3
Step 3

Train & Validate

Test assistant responses against known questions. Refine prompts and source mappings until answer quality meets standards.

4
Step 4

Deploy to Teams

Launch assistants with role-aware access. Users see only the content their namespace permits, with full audit logging.

5
Step 5

Monitor & Improve

Track usage patterns, feedback signals, and unanswered questions. Update sources and prompts to raise quality over time.

Starter Templates

Assistant Templates by Use Case

Start with a proven template, then customize prompts, sources, and guardrails for your organization.

📚

Training Assistant

For: New hires, apprentices, learners

Provides contextual answers from courses, SOPs, and training videos. Guides skill development and answers procedural questions with citations.

  • Links to Resources collections (courses, SOPs, videos)
  • Answers with citations and version history
  • Skill path guidance and readiness checks
  • SCORM/xAPI content integration
📋

Compliance Assistant

For: Case managers, program administrators

Validates WIOA/PIRL requirements, checks eligibility gaps, and guides staff through documentation workflows with audit-ready citations.

  • WIOA/PIRL and apprenticeship rule lookups
  • Policy forms and ReportingOps integration
  • Gap analysis with next-step guidance
  • Full audit trail with citations
🔧

Operations Knowledge Assistant

For: Field teams, technicians, supervisors

Surfaces operational procedures, equipment manuals, and safety protocols scoped to team, site, or product line.

  • Team/site/product-scoped collections
  • Role-aware answers with namespace boundaries
  • Citations to documents, images, and videos
  • VELA integration for work-based evidence
👋

Onboarding Assistant

For: HR teams, hiring managers, new employees

Walks new hires through company policies, benefits enrollment, and day-one procedures with personalized guidance.

  • Employee handbook and policy Q&A
  • Benefits and enrollment guidance
  • IT setup and access procedures
  • Culture and team introductions
🛡️

Safety & Equipment Assistant

For: Shop floor workers, safety officers

Provides immediate access to safety procedures, equipment operation guides, and incident reporting protocols.

  • OSHA and safety regulation lookups
  • Equipment-specific operation guides
  • Incident reporting workflows
  • PPE requirements by task
💬

Customer Service Assistant

For: Support teams, sales staff

Answers product questions, troubleshoots common issues, and guides staff through resolution workflows.

  • Product knowledge base integration
  • Troubleshooting decision trees
  • Escalation protocols and handoffs
  • Customer communication templates

Built-In Governance Features

Every managed assistant includes compliance-ready controls.

Resource-Curated Knowledge

Assistants answer only from approved collections. No internet data, no hallucinations.

Citation Requirements

Every response includes source citations with document names, versions, and page references.

Namespace Boundaries

Scope content access by team, role, site, or program. Users see only what they should.

Guardrails & Filters

Block disallowed topics, enforce tone guidelines, and filter inappropriate content.

Usage Analytics

Track questions asked, sources cited, feedback signals, and unanswered queries.

Audit Logging

Full history of who asked what, when, and which sources were used—ready for compliance review.

Ready to Build Your First Assistant?

Share your use case and content sources. We'll help you configure namespaces, guardrails, and deployment in days.